If it has been more than 4 months since your last cut at our studio, you cannot book an express cut. You must book a Regular appointment haircut.

Consultations are required before any color service.

it's greatly appreciated if you bring cash as the square has a high transaction fee of almost 3% but no worries I take all major cards as well.

All clients (new and returning) are required to enter credit card information to reserve appointment.

I appreciate a minimum of 3 day notice for cancellation, so that I may accommodate other people. If it is less than 24 hours I charge a 75% cancellation fee. If it is a no show I charge 100% of service booked. You can not reschedule your FIRST appointment, it is imperative we stick with the original time together. If more than two reschedules happen back to back I unfortunately can’t reschedule you again.

If you arrive 15 minutes late or more after your scheduled appointment time without contacting your stylist, Your appointment will need to be rescheduled and you will be charged a late cancellation fee equal to 30% of the price of your service. This will not go toward a future service. It covers the cost of lost time.

If you do not cancel your scheduled appointment online or with the stylist within 24 hours of scheduled appointment time and you do not show up at your scheduled appointment time, you will be charged 100% of the fee for your scheduled service and unable to book any future services.

All fees assessed for violation of Scheduling Policy will be charged to the credit card you leave on file when scheduling your appointment. No exceptions.

There are no refunds on payments for services received in salon, fees assessed for violation of Scheduling Policy, or for any deposits made. If you are unsatisfied with a service, and notify us within 5 days, we will make every effort to find a solution to achieve your specific needs.